Frequently Asked Questions

Nevada updated its state requirements for Level 1 DUI education. The course was revised from 8 hours to 12 hours per current Nevada law. The legacy 8-hour course is no longer offered or accepted for new enrollments. All students enrolling today complete the 12-hour version, which fully satisfies the current Nevada court requirement.

After you enroll and upload your photo ID, you select your session date from the available schedule. On the day of your session, you join your invite-only Zoom meeting from any device with a camera and microphone. A certified instructor leads the full 12-hour course live. Attendance is tracked throughout via polling for court compliance. You must remain on camera and visibly present for the full session. This is not a recorded or self-paced course. It is a live, instructor-led class held on a set schedule.

You need three things: a device with a working camera and microphone, a stable internet connection, and the free Zoom app installed before your session. A laptop or desktop is recommended for the best experience, but a smartphone or tablet works as well. Your government-issued photo ID must also be ready and in hand before your session begins for identity verification. Visit spectralvision.media/zoom for a complete setup guide if you are new to Zoom.

After completing your course, Nevada requires a notarized sworn statement confirming you completed the course independently. We handle this entirely for you. You will receive instructions to book a brief Zoom appointment with Bolanos Notary Service, our licensed notary partner. Your sworn statement document arrives pre-filled with your name, county, and case information. You sign, swear under oath, and Bolanos Notary Service applies his licensed virtual notary stamp. Notarization is included in your $159 course price. There is nothing extra to pay.

You have one week from the date of your course session to complete your notary Zoom appointment. After your course ends, you will receive an email with instructions and a link to the Bolanos Notary Service calendar to book your appointment. Our system sends automated reminders to keep you on track. Do not miss this window. If you cannot complete the appointment within one week, contact us immediately at 775-562-0505 so we can work with you on a solution.

Your certificate is released automatically once your notarization is complete and your student record has been reviewed and approved by our admin team. At that point your court-certified certificate is delivered simultaneously to you, your compliance officer at the court, and your attorney on file. No action is required on your part. No phone calls. No follow-up. It is handled automatically from start to finish.

At enrollment you will need your full legal name, a valid government-issued photo ID for upload, and your court case information including your case number, court name, judge, compliance officer, and attorney. Having this information ready before you start the enrollment form speeds up the process. If you are unsure of any court details, check your court paperwork or contact your attorney before enrolling. Our admin team reviews your record before your certificate is released and can correct any errors before delivery.ously to you, your compliance officer at the court, and your attorney on file. No action is required on your part. No phone calls. No follow-up. It is handled automatically from start to finish.

Rejoin immediately using your invite link. Brief disconnections happen and our instructor will note your return. However, extended absences due to repeated disconnection may affect your attendance record and could impact certificate eligibility. To avoid disconnection issues, use a wired ethernet connection where possible, close all other applications and browser tabs before your session, and charge your device fully beforehand. If you experience a major technical outage during your session, contact us at 775-562-0505 right away.

Yes, one time at no charge with at least 24 hours notice. To reschedule, contact us at 775-562-0505 or email admin@roadwisedui.com before your session date. Same-day reschedule requests are subject to availability and a $25 rescheduling fee. Once a session has started, it cannot be rescheduled. Students who miss their session without notice must re-enroll at the full course price.

Absolutely. Your photo ID, payment information, and any sensitive personal data are stored with full encryption directly within your secure student profile. Access is strictly limited to authorized Roadwise DUI staff only and every access event is logged with a complete audit trail. Your data is never emailed, never transmitted externally, and never sold. Your SSN, if collected, is stored encrypted and is only accessible to authorized personnel for compliance purposes.

Everything. Your $159 enrollment covers the full 12-hour live Zoom course, your digital course materials and eBook, your Zoom invite and session reminders, encrypted photo ID verification, your licensed notary Zoom appointment with Bolanos Notary Service, notarization by Bolanos Notary Service is included in this price, three-year secure storage of your notarized document per Nevada compliance requirements, your auto-generated court-certified PDF certificate, and simultaneous delivery to you, your court, and your attorney. There are no hidden fees and no add-ons. What you see is what you pay.

Your $159 enrollment covers everything, including notarization by Bolanos Notary Service. This includes the full 12-hour live Zoom session, your course materials, and your notary appointment. There are no additional fees.

Here is how the online notarization process works. After you complete your 12-hour Zoom course, our system automatically sends you an email with instructions and a link to book your notary appointment. You select a date and time from Bolanos Notary Service, our licensed notary partner's calendar. The appointment must be completed within one week of your course session.

On the day of your appointment, you join a brief private Zoom call with Bolanos Notary Service. A document appears on screen that is pre-filled with your full name, county, and state pulled directly from your enrollment profile. The notary walks you through a short sworn oath in which you confirm that you completed the 12-hour course independently and personally. You sign the document on screen and Bolanos Notary Service applies his official licensed notary stamp digitally.

Online notarization is fully legal in Nevada under Nevada Revised Statutes Chapter 240, which authorizes remote online notarization by a commissioned Nevada notary using audio-visual technology. Bolanos Notary Service is a licensed Nevada notary and every session is conducted in full compliance with state law.

Once the appointment is complete, your notarized document is uploaded to your secure student profile and stored on file for three years per Nevada compliance requirements. Your certificate is then released and automatically delivered to you, your compliance officer, and your attorney simultaneously.
The entire notary appointment typically takes less than 15 minutes. It is the final step between your course completion and your certificate reaching the court.